Privacy policy

Privacy Policy

Last Updated: April 27, 2026
Business Name: Artini Uk
Data Controller: Francesca Di-Lella

1. Introduction

Artini Uk operates this website and associated services, including painting events, Kids Creative Club sessions, and online purchases (the “Services”). Our website is powered by Shopify, which enables us to provide our online store and related services.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our Services or interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you.

a) Information You Provide Directly

  • Parent/guardian name
  • Child’s name and age (for Kids Club participation)
  • Contact details (email address, phone number)
  • Billing and shipping address
  • Emergency contact details
  • Medical or allergy information (where relevant for safety)
  • Account details (username, password, preferences)
  • Communications you send to us

b) Transaction and Payment Information

  • Purchase history and booking details
  • Payment confirmation and transaction data

Note: Payments are processed securely by third-party providers (e.g. Shopify payments, Stripe, PayPal). We do not store full card details.

c) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Website usage data (pages visited, interactions)
  • Cookies and tracking technologies

d) Photos and Videos

We may take photos or videos during sessions for:

  • Marketing and promotional use
  • Website and social media

We will always obtain explicit parental/guardian consent before using identifiable images of children.

3. Sources of Personal Information

We collect personal information:

  • Directly from you (bookings, forms, enquiries)
  • Automatically via our website and cookies
  • From service providers (e.g. payment processors)
  • From partners or third parties where applicable

4. How We Use Your Personal Information

We use your information to:

a) Provide and Manage Services

  • Process bookings, payments, and orders
  • Deliver painting events and Kids Club sessions
  • Manage accounts and customer relationships

b) Safety and Welfare

  • Ensure children’s safety and wellbeing
  • Respond to medical or emergency needs

c) Communication

  • Send booking confirmations and updates
  • Provide customer support
  • Notify you of changes to sessions or services

d) Marketing (with consent)

  • Send promotional emails or updates
  • Show relevant advertisements

e) Improve Services

  • Analyse website usage
  • Improve user experience and offerings

f) Legal and Security Purposes

  • Prevent fraud or misuse
  • Comply with legal obligations

5. Legal Basis for Processing

We rely on the following legal bases:

  • Contractual necessity – to deliver services you have booked
  • Legal obligation – safeguarding and compliance
  • Legitimate interests – improving services and operations
  • Consent – marketing and use of images

6. How We Share Your Information

We do not sell your personal data.

We may share your data with:

  • Shopify (website hosting and e-commerce services)
  • Payment processors and financial service providers
  • Service providers (IT, booking systems, email platforms)
  • Marketing and analytics partners
  • Legal or regulatory authorities where required

These third parties are required to handle your data securely and lawfully.

7. Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal data to provide and improve its services.

This may include:

  • Processing transactions
  • Supporting analytics and performance
  • Enabling marketing and advertising features

Your data may be transferred and processed outside the UK. Shopify is responsible for certain processing activities and for responding to specific data rights requests related to its platform.

You can learn more via Shopify’s own privacy policy.

8. Children’s Data

Our Kids Creative Club involves collecting limited personal data about children, including names, ages, and relevant medical information.

  • This data is collected only with parent/guardian consent
  • It is used solely for safety, participation, and safeguarding
  • We take extra care to protect children’s data

Our website and online store are not intended for independent use by children.

9. Data Retention

We retain personal data only as long as necessary:

  • Booking and customer data: up to 3 years
  • Safeguarding or incident records: as legally required
  • Marketing data: until consent is withdrawn

10. Security of Your Information

We implement appropriate security measures, including:

  • Secure systems and password protection
  • Restricted access to personal data
  • Use of trusted third-party providers

However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Cookies

We use cookies to:

  • Improve website functionality
  • Analyse traffic and usage
  • Support marketing and advertising

You can control cookie settings via your browser.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their policies separately.

14. International Transfers

Your personal data may be transferred outside the UK or EEA.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses
  • Transfers to countries with adequate protection

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact

If you have any questions or wish to exercise your rights, please contact:

Francesca Di-Lella
Artini Uk
Email: dilella.art@gmail.com
Phone: 07444636473